Delivery Conditions

Shipping Information

We work with DHL to ensure your order arrives safely and on time. We are proud to offer fast and reliable shipping for free to Germany, Austria and Switzerland. All orders placed Monday to Friday are shipped within 24 hours. Standard shipping within Germany takes 6-10 working days (excluding public holidays).

Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your shipment online at any time. https://www.dhl.de/de/privatkunden/dhl-versandstracking.html

Shipping to Packstations

We also ship to Packstations. If you would like your order to be delivered to a Packstation, please enter "Packstation" followed by the Packstation number in the "Street" field. Your postal code must be entered in the additional address field (apartment, room, etc.).

Returns: Please note that you are responsible for the cost of returning the goods. A tracking number is mandatory for your return. Without a tracking number, no responsibility can be accepted for lost goods. We therefore strongly recommend that you track your return to ensure that it reaches us safely.

We thank you for your understanding and look forward to providing you with a pleasant shopping experience.