Return & Refund Policy
At Kafoon, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below.
📌 Return Eligibility
- Items must be unused, in their original packaging, and returned within 30 days of purchase.
- Certain intimate or personal-use items may not be eligible for returns due to hygiene reasons.
📩 How to Initiate a Return
- Contact us at kafoonllc@gmail.com with your order details and reason for return.
- Our team will provide you with the return address.
- Once we receive and inspect your return, we will process your refund or exchange.
💰 Refund Process
- Approved refunds will be credited back to your original payment method within 5-7 business days.
- If your return is delayed or lost in transit, please reach out to us for assistance.
📦 Exchanges & Store Credit
- If you prefer, we can offer a store credit instead of a refund.
- Exchanges are available for defective or incorrect items.
For any questions or concerns, feel free to contact our support team at kafoonllc@gmail.com. We’re happy to help!